Shipping Policy
Domestic Shipping (U.S.)
• Standard: 3-5 business days (free over $100)
• Expedited: 2-3 business days ($12.95)
• Overnight: Next business day ($24.95, order by 12PM PT)
International Shipping
• Canada/Mexico: 5-7 business days ($24.95)
• Other Countries: 7-14 business days (customs fees apply)
• Duties/taxes calculated at checkout
Processing Time
• Orders ship within 1-2 business days
• No weekend/holiday processing
• Extended timelines during promotions
Order Tracking
You’ll receive:
- Order confirmation email
- Shipping notification with tracking
- Delivery updates from carrier
Special Considerations
• Signature required for orders over $250
• No PO Box deliveries
• Address changes must be requested pre-shipment
Jewelry-Specific Details
• Insured priority shipping
• Protective packaging included
• Gift messaging available
Holiday Schedule
Extended processing may apply during:
• Black Friday/Cyber Monday
• Christmas season
• Major US holidays
Shipping Restrictions
• Certain countries excluded
• Some gemstones require special handling
• No international returns
FAQs
• Can I change my shipping address?
• What if I’m not home for delivery?
• How do I track international orders?